Privacy Policy
Last updated April 02, 2026 · Steady Limited
This Privacy Notice for Steady Limited ('we', 'us', or 'our') describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:
- Visit our website at https://www.steadyapp.org/
- Download and use our mobile application (Steady)
- Use Steady Limited — an AI-driven mobile application designed to support individuals managing addictive and compulsive behaviours such as alcohol use, smoking, gambling, pornography, self-harm, procrastination, digital dependency and others
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Contact us at contact@steadyapp.org.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services.
Do we process sensitive personal information? No. We do not process sensitive personal information.
Do we collect information from third parties? No. We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have adequate organisational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on?
- When and with whom do we share?
- AI-based products
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect info from minors?
- What are your privacy rights?
- Do-Not-Track features
- US residents — specific rights
- Other regions — specific rights
- Commitment to privacy
- Updates to this notice
- How to contact us
- Review, update, or delete your data
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or otherwise when you contact us. The personal information we collect may include:
- Email addresses
- Username (must not be related to their real name)
Sensitive Information. We do not process sensitive information.
Application Data
If you use our application(s), we may also collect the following if you grant permission:
- Geolocation Information. We may request access to track location-based information to provide certain location-based services. You may change this in your device's settings.
- Push Notifications. We may request to send you push notifications regarding your account. You may opt out in your device's settings.
2. How Do We Process Your Information?
We process your personal information for the following purposes:
- To facilitate account creation and authentication and otherwise manage user accounts
- To save or protect an individual's vital interest, such as to prevent harm
3. What Legal Bases Do We Rely On?
If you are located in the EU or UK, we rely on the following legal bases:
- Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.
If you are located in Canada, we may process your information if you have given us specific or implied consent. You can withdraw your consent at any time.
4. When and With Whom Do We Share Your Personal Information?
Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Do We Offer AI-Based Products?
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ('AI Products'). We provide these through third-party service providers including OpenAI.
Our AI Products are designed for:
- AI insights
- Text analysis
- AI predictive analytics
All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties.
6. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.
7. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organisational security measures to protect any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. Do We Collect Information From Minors?
Steady is intended for use by individuals aged 18 years and above. By accessing or using the app, you confirm that you are at least 18 years old. We do not knowingly collect, store, or process personal data from individuals under the age of 18. If we become aware that a minor has accessed the platform, we will take steps to remove such data and restrict access. If you believe a minor has used the app, please contact us at contact@steadyapp.org.
9. What Are Your Privacy Rights?
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws, including:
- The right to request access and obtain a copy of your personal information
- The right to request rectification or erasure
- The right to restrict the processing of your personal information
- The right to data portability where applicable
- The right not to be subject to automated decision-making
To exercise these rights, contact us at contact@steadyapp.org.
Withdrawing Consent
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details below.
Account Information
You can review or change your account information by logging into your account settings. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Notice.
11. Do United States Residents Have Specific Privacy Rights?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, and other applicable states, you may have the right to request access to and receive details about the personal information we maintain about you.
Categories of Personal Information We Collect
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, IP address, account name | NO |
| B. California Customer Records | Name, contact info, financial info | NO |
| C. Protected classification characteristics | Gender, age, race, ethnicity | NO |
| D. Commercial information | Purchase history, financial details | NO |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet or network activity | Browsing history, online behaviour | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory info | Images, audio, video recordings | NO |
| I. Professional or employment info | Job title, work history | NO |
| J. Education information | Student records | NO |
| K. Inferences from collected data | Profiles of preferences and characteristics | YES |
| L. Sensitive personal information | — | NO |
Your Rights
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of targeted advertising, sale of personal data, or profiling
To exercise these rights, email us at contact@steadyapp.org.
12. Do Other Regions Have Specific Privacy Rights?
Australia and New Zealand
We collect and process your personal information under the obligations set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the relevant privacy commissioner in your country.
Republic of South Africa
You have the right to request access to or correction of your personal information at any time. If unsatisfied with how we handle your complaint, you may contact:
The Information Regulator (South Africa)
General enquiries: enquiries@inforegulator.org.za
Complaints: PAIAComplaints@inforegulator.org.za
13. Commitment to Privacy
We are committed to protecting your privacy. Steady is designed to operate with minimal personal data, and we prioritise anonymity, security, and user control in all aspects of the platform.
14. Do We Make Updates to This Notice?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this Privacy Notice. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.
15. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO):
Email: contact@steadyapp.org
Post:
Steady Limited, Data Protection Officer
USW, C Floor, F.A.O Start-Up Stiwdio,
C Floor Engagement Hub, Usk Way, Newport.
Newport, NP20 2BP
United Kingdom
16. How Can You Review, Update, or Delete Your Data?
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To make a request, please contact us at contact@steadyapp.org.